Frequently Asked Question
How do I clean the device?
How do I clean the device?
Start by removing all contents from the device. This may require light tapping or scraping to clear out any remaining material. Soak the removable parts in warm water, then use a pipe cleaner or small brush to clean the channels and hopper thoroughly. Allow all parts to fully dry before reloading the device.
How should I store the device?
How should I store the device?
Store the device in a cool, dry place to prevent materials from clumping and causing clogs.
How does the device work?
How does the device work?
Load finely powdered material into the hopper, then press and hold the button. Apply vacuum/suction to the nozzle to dispense the material.
What should I do if the device clogs?
What should I do if the device clogs?
Remove all product from the device and follow the cleaning instructions carefully to clear any blockage.
I can’t get the lid to open. What should I do?
I can’t get the lid to open. What should I do?
Material may have entered the lid channel and hardened, causing the lid to stick. Use a small screwdriver or knife carefully to pry the lid open, then clean the channel thoroughly before using the device again.
Do you offer distributor pricing?
Do you offer distributor pricing?
Yes, we do offer distributor pricing. Please submit a contact form request for distributor pricing information and partnership details.